Shipping policy

Shipping policy

Gelato lead times:

• UK: ~3–5 business days production + 2–4 days delivery
• EU: ~3–5 days production + 5–10 days delivery
• International: ~3–5 days production + 7–14 days delivery

Should we be notified of any changes or delays to the above lead times we will make every effort to contact the buyer by email and update with ETA.

Import duties and customs: We use local print partners wherever possible to fulfil your order, which means most orders arrive without any import duties or customs fees. However, in some cases your order may be produced and shipped from a facility outside your country. In these instances, import duties, taxes, or customs fees may be charged upon delivery by your local customs authority. These charges are outside our control and are the responsibility of the recipient.